CLIENT COMMENTS:
“Tracy, I cannot thank you enough for the wonderful way that you handled my mortgage transactions. What could have been a total nightmare for some mortgage “professionals” seemed like a piece of cake for you! Every step of the way, you kept me fully informed and my Realtor, Dean Selvey, said it best when he stated, “It makes a difference when you work with quality people.” Obviously, quality should be your middle name! Thanks again and I certainly will be calling on you in the future should I need any sort of financial assistance.”
Denise Smith
“Tracy, as a very busy doctor my time is at a premium. Working with you and Holly, was one of the most pleasurable experiences I have ever had. I have bought several properties, and this was the smoothest, simplest transaction ever. I liked the way you took care of all the details leaving me to take care of my business.”
Dr. Nielsen
“All other financing institutions pale in comparison to the fabulous efficiency and service you and Holly provided. I have never seen service as committed to the customer in any other aspect of my life. My Realtor has told me she will never use any other loan office for her customers and I don’t blame her. Thank you so much I will refer.”
Tanya Chakravarty
Our Realtor said you were great. She wasn’t exaggerating. Our relocation to Phoenix from Alaska was handled so efficiently by you and your staff.”
Kiel & Debbie Beloy
“After dealing with 3 other brokers and going through the ‘ups & downs’ of home buying, my realtor Cathy Patty contacted Tracy. Within a few days I was on my way to owning a home. I appreciated the manner in which Mr. Tolleson handled my account. His honesty, trustworthiness, and accommodating skills were a welcome change. Thank You!”
Diana Stough
“Tracy Tolleson is the TOP in his field. As a very busy surgeon, I appreciate that you made this process hassle free for me and worked very hard in getting me a better rate than I even expected! Thank you so much.”
Dr. Jonathan Borjeson
“Tracy and his team were wonderful to work with. Their help and positive attitudes made my first time buying a home a wonderful experience. They are great people who were very excited for me and helped me a great deal! They are a wonderful team and I’m a client for life and I share a great deal of respect for them.”
Angela Ashworth
“Tracy was a joy to work with. He made the process easy & simple with clear and concise explanations of everything. I wholeheartedly recommend Tracy Tolleson.”
Thomas Drake
“I operate a small business that keeps me working long hours making it hard to do things, like meeting a mortgage lender. Tracy made himself available to fit my schedule, and his knowledge and professionalism made my first time home buying experience completely painless. I highly recommend Tracy to anyone planning on buying a home. I didn’t know it could be so easy!”
Kenneth F. Clark
“Thank you for reminding me that you still can find people who will get the job done as they said they would. You really did make it a pleasure to do business with you.”
Michael & Barbara McCrite
“I most appreciate that you took the fear out of what can be a very stressful experience with the wrong person. You broke it down, made it simple and got things moving in record time. I was very comfortable working with you. Thank you for making it so pleasant!”
Maria Ortiz
“The fastest, best process and service I have ever experienced when obtaining a home mortgage.”
Peter Seidel
“I was extremely pleased with Tracy’s ability to get to the bottom of any snag and resolve it. This was a tricky purchase and Tracy’s experience and advice made it easy. I was very pleased with the entire process. Thanks Tracy.”
Ryan & Angela Wolff
“I feel it is difficult to find people with any level of work ethics these days. Tracy Tolleson, fortunately, is not one to be caught off guard. He maintained regular contact with us and worked to satisfy his customer. We always felt that our account was a priority. Great job Tracy!”
Eric Soldbergg DDS
“Tracy was clear and accurate, which made for a very smooth process. The process required a minimum of time on our part, which as busy executives, was very important and helpful to us. Thank you Tracy.”
Robert Dennison & Susan Parker
“We believed in you Tracy! You put both of us at ease during a stressful time. We would recommend you to anyone. You’re honest – have a good sense of humor and are extremely professional. Thanks for everything.”
Warren Blim & Monica Wilds
“Within a few hours and a couple of phone calls, we were qualified and ready to buy our 1st home. Tracy explained everything to us and we were very satisfied and happy that everything went just as he said it would. It was so smooth.”
Joshua & Jamie Ross
“Tracy, thanks for everything you did. You made my buying experience easy for me, as this was a big move. I really appreciated you keeping me informed every step of the way! Your confidence was very reassuring.”
Kristie Lockwood
“Tracy and his staff are EXCELLENT! This is our 2nd loan with Tracy. He is easy to work with and makes the entire mortgage process as simple as possible. Thank you!”
Dr. F. Yang
“This was the 2nd time we have used Tracy for our mortgage. His team of people are caring and they take the time to answer questions. Makes you feel like your business is appreciated!”
Anthony & Maria Agunzo
“Staff all of your offices with clones of Tracy Tolleson!”
James Fitzgerald
“Tracy has been the only mortgage specialist I have worked with in the past 4 years. He’s honest, helpful, and I trust him completely. He always strives to work in the customer’s best interest. Nice to deal with someone I consider a friend.”
Daniel & Lori Allred
“Dealing with Tracy was a pleasure. He was thorough, presented all options and assisted us with our decision. Tracy was timely and friendly with quick, accurate follow up to all of our inquiries. His straightforward approach, attention to detail and ability to listen and respond intelligently was refreshing. We gladly recommend him and would use him again personally.”
Gordon & Carol Ray
“I was apprehensive about a home mortgage loan. Tracy made me feel important and I could tell he cared. The interview process was comfortable, without hassles. The entire transaction was smooth and painless. He also made me feel like I was his only client. Thank you so very much Tracy!”
Lynda Hand
“Tracy has always been responsive to our needs, has given us accurate estimates & following up in a timely manner! I believe that he has always made the effort to truly help us in getting the best rate. He is an excellent individual to work with!”
Madel Modrak
“Thanks for all your time explaining things and coming to the house to do the paperwork. (Doctors don’t even make house calls anymore!) I’ve told my friends about you and how nice it is to work with you.”
Ken Garnett & David Brunett
“This was my 3rd loan with Tracy and, as always, he kept me informed, returned my calls promptly and was easy to work with. I’ve referred my mother and my fiancé to him and they say the same thing! Thanks again, Tracy!”
Tom Scallon
“I was treated like a KING! Everything was done with my permission; everything was clearly explained and made easy to understand. Thanks Tracy!”
Daniel Heinz
“We saw the interest rates continue to drop, so we asked Tracy what he thought about refinancing. He provided us with a couple of options. He was efficient and quick and made the process pretty simple.”
Joe & Amy Hooper
“Your knowledge about your job helped put us at ease and made our home buying process a pleasure.”
Steven & Lisa Fellheimer
“Under the most adverse circumstances, Tracy Tolleson was able to help me get a loan for a home and improve my credit rating. He always returned my phone calls and spent the time talking with me, explaining things in detail. It was a lot of work but I was able to do it with his help and expertise.”
Judith DeMarco
“It was a pleasure working with you, especially being a first-time homebuyer. The entire process went very smoothly and you did everything exactly as promised. Thank you!”
LouAnn Steffen
“My mortgage loan was smooth, quick and honestly quite painless. You showed me great respect as your client. I am glad my daughter referred me to you.”
Kathy Mellen
“Many thanks! Thank you for all of your help. We love our new home.”
Mr. & Mrs. Dan Woodruff
“Thanks for all your help. You made this process easy! I appreciated your patience and happy personality.”
Linda Ford
“Your knowledge of what I wanted and needed was great. You listened to my needs!”
David Mumford
“We appreciate all your efforts and patience in helping us with our VA loan. Your knowledge made it all possible. Thank you!”
James & Arleen Karch
“Tracy was fast, efficient and honest!”
Jack Brannock
“I liked working with Tracy. He was professional and friendly.”
Glenn Tansley
“Tracy made the process, from beginning to end, of buying our 1st home very smooth. He has excellent knowledge of the mortgage process and the industry in which he works. We recommend him highly. Thanks Tracy!”
Craig Barnett & Darcy Schmidt
“You are friendly, service oriented and you work for my best interest!”
Brent & Katrina McAlister
“Tracy took care of business!”
Ithan Yanofsky
“I liked Tracy’s honesty and professionalism! I will certainly recommend him to others!”
Maria DeRobertis
“Tracy, you watched the rates so we wouldn’t have to. That’s service! You are the reason we would use your mortgage company again!”
Elliot & Betty Scharfman
“Tracy, you were very understanding and helpful! I would be happy to let anyone know about you and your service!”
Doris E. Goodwin
“Tracy, you made our purchase from out of state easy. Communicating with you was a joy. We are anxious to meet you face to face!”
Brooks & Carol Wilson
“On a scale of 1 to 10, I’d rate you a 10 overall and a 10++ on your enthusiasm! I cannot think of a thing that you should change or add to your service!”
Manuel Vargas, JR.
“You were knowledgeable, kept us informed, and worked with our short timeline! I’ve already given out your phone number!”
Jack Bierman
“Tracy was straight to the point. I will certainly recommend him to my friends.”
Laura Slama
“Tracy demonstrates that he cares about his customers!”
C.S. Zonatos
“Tracy kept us informed and really wanted it to work for us! The only thing he didn’t do for us was unpack!”
John & Pam Teresinkski
“Tracy was very informative and easy to talk to!”
Mr. & Mrs. Alfred Bethea
“Tracy was very helpful. He explained everything!”
William Borcher
“Having my working career in Real Estate/Legal with banks and financial institutions, I was always in favor of traditional banks for a mortgage. Tracy completely calmed my fears with his confident attitude, friendly personality, professional knowledge and skill. We weren’t treated like only a customer, but a friend. We left feeling very good about our choice of Irwin Mortgage and Tracy Tolleson. Thanks Tracy!”
JoAnn Currier
“Fast turn around! I will certainly recommend you!”
Larry Boardman
“I felt a personal touch and assurance that you had my best interest at heart.”
Christopher & Pamela Green
“I liked the way you explained the mortgage process! You kept me informed and were available for my questions!”
Karen Berg
“Tracy is the one I’ll be recommending! I like his quick smile!”
K. Burris
“Thank you for fully explaining the mortgage process. You made it so easy!”
Ryan & Connie Zervakos
“Our Good Faith Estimate was accurate at closing. You were caring and knowledgeable and we will use you in the future.”
Robert & Susan Paul
“They say if it’s not broken, don’t fix it. That’s how we feel about your service. You took such good care of us, we have sent our son and neighbor to you for their mortgages.”
Ronald & Anne Yanofsky
“Fast, friendly service and great enthusiasm. That’s what we liked the best about Tracy.”
Richard & Karen Thorne
“I liked your friendly attitude.”
Bert Martin
“You were so easy to work with and you never gave up on me.”
Olgia V. Hines
“The best part of working with you was how easy it was to talk to you. You listen very well.”
Renee Thomason
“Thanks Tracy for keeping us informed and being so easy to work with.”
James A. Walsh
“You made me feel at ease with the purchase of my new home. Your diligence was appreciated. I would recommend all my friends to you.”
Madonna Hall
“You did a great job for us. We knew we could trust you because you did such a great job for our friends.”
Larry & Susan Mitchell
“I liked your overall professionalism and enthusiasm.”
Darlene Osuna
“You had the confidence in us that we lacked. You listened and made the process easy.”
Brent & Jennifer Cunningham
“Your listening skills rank a 10 and so does your explanation of the mortgage process.”
Michael Freisinger
“Thank you, Tracy, for making homeownership possible for me. I appreciate your honesty.”
Judith Finocchio
“Your were friendly and helpful!”
Tina Colden
“You really were fast, efficient and helpful, just like the Yanofsky’s said you were!”
Jean Agan
“We had some things in our credit that came up that we thought were long ago buried. Tracy never lost hope and his encouragement kept us going. He will always be there for you and always return calls. We highly recommend Tracy. You’ll even get a new friend as a bonus.”
Mr. & Mrs. Les R. Brown
“Thank you for all your help through the mortgage loan process, especially answering all my telephone calls! We love our new home! We will talk again when I can get rid of the mortgage insurance.”
Mary Rutherford
“Your easy disposition, quick smile and knowledge gave us a great comfort level. You delivered and we think you are great!”
David & Kimberli Benner
“I rank you an A+ in all categories. Thanks so much.”
John R. Gustafson
“Your knowledge and attitude were what we liked best about working with you. We give you a 10 in your service and caring.”
Alexej & Susan Lozevski
“Tracy Tolleson went above and beyond his duties to explain everything to us. I will recommend him to anyone considering buying a home. Thank you Tracy!”
Tom & Shari Marbois
“Tracy has great people skills and a superior customer service attitude! I will definitely recommend him!”
David & Holly Haines
“You took the time to explain the process even when I asked you to repeat so I could fully understand.”
Susan Enright
“Tracy, you made our first home buying experience a pleasant one!”
Tracy Piechna
“Tracy, you were friendly, down-to-earth and honest.”
Leigh A. Patterson
“Professional, knowledgeable, and willing to go the extra mile. Thanks for the great job!”
Vergie Carter (3rd Loan with Vergie!)
“Tracy has an easy going attitude. We sent our daughter, Trisha Etz, to him!”
Wynne G. Jackson
“Tracy kept me informed and was very friendly. I would certainly recommend him to others seeking a mortgage!”
Gerald Hoak
“On a scale of 1 to 5, Tracy rates a 5! I have recommended several people to him!”
Myra Deboda
“Tracy is honest and friendly!”
Wilma Mayo
“The thing I like best about Tracy is his positive attitude and enthusiasm.”
Candace Cotto
“Your assistant Holly was great to work with as was yourself. All questions answered and all calls returned! Process handled very efficiently and was always positive. Holly did a GREAT job with everything.”
Matthew Ingram
“Tracy took personal interest in my situation and identified the best course of action. I really appreciate the sincere interest he took in helping me. He can help me with all aspects of my financial planning anytime. Thanks Tracy!”
Judith Peck
“The best thing I liked about working with Tracy was his accent and, of course, the sincere determination he displayed.”
Michelle Preston
“You made getting a home loan simple & fast because you took care of all the details. Thanks for your professionalism & attention to our needs!”
George & Melinda Jennings
“Tracy went ‘above and beyond’ to get our loan approved. He is truly the best in the business! Thanks Tracy.”
Charles & Donna Vrana
“Tracy is upbeat and enthusiastic!”
Tiffany Laitner
“I like your friendly attitude.”
Bert Martin
“As you remember, I was very scared! But you and your team made me feel much better and gave me the strength and direction I needed. Your excitement made me even happier. I can not thank you enough, you are the greatest J I need some of your business cards to give to some co-workers!”
Angela Ashworth
“We wouldn’t have gotten our beautiful home if we went through a bank, because Tracy worked with us on a holiday weekend!”
Elizabeth Tahtinen
“I enjoyed working with you – your hard work & dedication really made a difference. You had a positive attitude in getting the loan closed on the day promised and doing everything you said you were going to do. My wife and I are enjoying our first home & you helped make it possible.”
Antonio Bruno
“You are friendly, great service, helpful in explaining the process and you fix problems instead of creating one. I am so happy and will use you again. Keep up the good work!”
Dan Knodl
“This is the second time you have helped me & always ‘take the bull by the horns’ so to speak. You really seem to sincere and to care! You are very friendly and knowledgeable and a pleasure to talk to and work with.”
Murial Wood
“It was a pleasure doing business with you. You are very personable and friendly. You went well beyond my expectations. I never thought that refinancing my house could be such an enjoyable experience!”
Mary Morrison
“We are finally settled in our new home and I wanted to take a moment to thank you for the terrific service you and your staff gave us with our real estate loan. The questionnaire you send out barely scratches the surface to the level of special attention and cooperation that you provided during the entire loan process. Even with a quick 30 day escrow, coupled with a very busy refinance market, from the loan application through closing you kept us informed of the status at every step of the way. This made what is often characterized as an unnerving experience, into one that was positive and enthusiastic. We look forward to working with you again.”
Dennis Crump
“I changed to Irwin Mortgage and Tracy Tolleson only 2 weeks before my scheduled closing because I was unhappy with my lender. Tracy was highly recommended to me by my Realtor. I received absolutely excellent service, and the responsiveness was extraordinary. I felt like family! I was treated like a customer who mattered! Thank you!”
Dixie Fencel
“Thank you so much for your help in our home buying process. You made a difficult process just a little bit easier. We so appreciated your professionalism and understanding even when we changed things on you. We look forward to recommending you to all our friends. God Bless.”
Brian & Tiffany Laitner
Tracy Tolleson was as always, professional, kind and accurate. He is our trusted advisor and after 3 mortgage transactions, considered a friend to us because of all he’s done.
Kevin & Lynn Stock